Returns

At Megmeister, our goal is to provide you with an exceptional shopping experience.  We understand that sometimes an item may not meet your expectations or fit as desired.  

Return Window

You can return or exchange any item(s) purchased on our website within 14 days of receiving your order, subject to the conditions below:

• The product must be in its original condition, with only minimal wear from trying it on (e.g. no stains, tears or strong odors
• Have all original tags and packaging intact
• No be a clearance or customised items where the conditions of sale cannot be returned or exchanged.

Returns Process

1. Visit our Returns Portal below and enter your order number and email address
2. Follow the on-screen instructions to submit your return request and receive your Return Merchandise Authorisation (RMA) number
3. Package your item(s) securely and include the RMA number in your package. If you are located in The Netherlands or the UK, a pre-paid return shipping label will be provided through the Returns Portal for orders over €50 and £40 respectively.  For international customers, please us your preferred shipping method.