HOW DO I RETURN AN ITEM?
Send the products at your own risk to:
Return shipping costs must be paid by you. To fall under our satisfaction guarantee, products must be returned within 14 days of receipt.
As soon as we receive your return shipment, we will send the replacement items or refund your purchase. In case of replacement, you are responsible for paying for shipment of the returned articles to us, while we pay for shipment of the replacements to you.
ONE OR MORE PRODUCTS IN MY ORDER ARE DEFECTIVE. WHAT SHOULD I DO?
Our products are subject to careful quality control. But it is still possible that there are hidden defects that only become apparent in use. If you receive a defective product, please e-mail our customer service at firstname.lastname@example.org